Zero Tolerance Statement

Our company implements a strict zero-tolerance policy governing all communications with customers, partners and third parties. We do not accept any abusive language, personal threats, fraudulent statements, coercion, harassment or any other hostile, offensive or improper conduct during emails, phone calls, online chat or in-person communications.

If any unacceptable speech or behaviour occurs, we reserve the full right to:

1. Suspend ongoing order processing and customer service support;
2. Terminate existing transaction cooperation permanently;
3. Collect relevant communication records and take corresponding legal action to safeguard our legitimate rights and interests.