Customer Support

Your projector is built to last. However, we also offer a comprehensive warranty should anything go wrong. To request a warranty claim, please email service@formovies.com.au or leave a message in this page.

 

Learn More

 

Office

Address: 5 Slough Avenue Silverwater NSW 2128

 

Email:

service@formovies.com.au

FAQs - After-sales Support

Q: How long does it take to receive my order after placing an order?

A: We will process your order within 1 working day from our local AU warehouses. 

Q: Can you provide installation services?

We can provide free installation services in the Sydney area.

Q: What is Formovie warranty policy?

A: We currently offer a 2-year on projector from the Formovie.com.au. For products bought from authorized resellers, please contact the relevant sales channels for further steps.

Q: How do I get my Laser TV/Projector repaired within warranty?

A: During the warranty period, Formovie is responsible for repair/replacement services. Please provide the following information to contact us (info@winways.com.au) for further inspection:
1) Purchase order number.
2) Specific problem description.

Q: What advantages do ultra short throw 4K laser projectors offer over traditional projectors?

A: Ultra-short throw 4K laser projectors save space by sitting just inches from the screen, eliminating the hassle of ceiling mounts and long cables. They minimize shadows and reduce eye strain with indirect light. Formovie’s cutting-edge lens technology delivers exceptional clarity, transforming your home theater into a truly immersive experience.

Q: How do ultra short throw laser projectors enhance home cinema experiences?

A: Ultra-short throw laser projectors revolutionize home cinema by minimizing setup requirements, and reducing shadows and glare, enabling large, vivid displays in smaller spaces.  It works perfect with our ultra short throw Fresnel ALR screen.